The primary role of an IT Technical Salesperson is to sell a company’s technical products and services. They need a good knowledge and understanding of the portfolio of technologies that are available. They work to maintain good relationships with existing clients, gaining repeat business wherever possible from customers both internal and external, UK or internationally.

The broad purpose of the occupation is build, provide or repair telecom services for commercial or residential customers on the UK's National Telecom Access Network. Working on the copper and fibre connections to 4G & 5G services, homes and businesses from the local telephone exchanges. The connections deliver telephone, internet, data and TV services to households and businesses.

The emergence of long term evolution (LTE) and 5G technology has brought a new skill set requirement to the cellular industry. With wireless telecommunication providing a cost-efficient solution for the transportation of voice, video and data, cellular network field engineers provide an essential role in supporting the UK’s 5G rollout, thereby facilitating a reduction in the UK’s carbon footprint and its drive to carbon zero.